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Have questions about a product, need to place an order, or want help with an existing purchase? Call or text us at 310.696.6222.
Mon–Fri: 9am–6pm
Sat: 10am–4pm
Sun: Closed
At Vesta Fitness, we design equipment that's made to perform through years of consistent training. Every product is backed by our limited warranty, giving you confidence in the quality and durability of your equipment.
This warranty applies only to the original purchaser and covers manufacturing defects under normal usage. Warranty coverage begins on the original date of purchase.
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Our warranty covers defects resulting from:
If a warranty claim is approved, Vesta Fitness will repair or replace the defective part at our discretion. Replacement parts may be new or refurbished with equivalent performance.
Once the replacement parts are ready, it may take 4-6 business days to deliver. This window is an estimate, since weather, location, and holidays can affect transit.
This warranty does not cover damage resulting from:
Labor, installation, and freight charges may not be covered unless otherwise specified.
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Warranty coverage varies by product category and component.
All products include a standard residential-use warranty. Warranty coverage is void if equipment is used in commercial or high-use environments.
Commercial use includes any non-residential or shared setting, whether or not fees are charged, such as fitness facilities, hotels, fire departments, training studios, or apartment communities.
Please refer to specific product page for warranty coverage applicable to that model.
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If you believe your product has a warranty issue, please contact our Customer Support team before replacing or repairing any parts.
Please include:
If you have any questions regarding your order, return, or warranty, please contact our Customer Support team.
Email: info@vestafitness.com
Phone: 310-696-6222
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If you need some support, we're happy to help.
Have questions about a product, need to place an order, or want help with an existing purchase? Call or text us at 310.696.6222.
Mon–Fri: 9am–6pm
Sat: 10am–4pm
Sun: Closed
Have questions or need help? Chat with us using the icon in the bottom right.
Mon–Fri: 9am–6pm
Sat: 10am–4pm
Sun: Closed
You can also email us for customer service or product support.
Most emails are answered within 1 business day, but can take up to 3 business days.